Frequently Asked Questions
Ways to Order and Pay
>> Order By Phone
Before calling, you must know the product numbers you want to order.
You may also want to review shipping options before calling
1-888-P-SEXTOY , 1-888-773-9869, or (513) 618-1875
Tell the operator your priority service code is: funwear
Make the operator read everything back to you to make sure they don't make an error.
Live operators 24 hours per day 7 days a week (order taking only)
The phone lines above are for placing orders only!
>> Order by Mail
Print out the order form to mail or fax:
We strongly recommend you add items to your shopping cart and then select the button that says "order form to mail or fax". Then select your shipping country and shipping method. That will bring you to an order form. Print and fill out the order form.
If you do not have a printer then you may copy the online form in clear and legible printing by hand. If your order form can not be read, it will be returned to you. Please include your priority service code: funwear
Mail the form with payment to:
Convergence Inc.
PMB # 44
126 SW 148th St #C100
Seattle WA 98166-1984
If you are sending a check please make check payable to Convergence,Inc.
Do not send via Express Mail. Since express requires a signature, it may actually take us longer to get the order than if you send it via regular mail. If you are in a rush, try faxing your order and faxing the check.
>> Sorry, NO COD's
Discreetness and Security
Since 1995 the largest, most user-friendly, and most popular Adult Product Site on the web.
Our prices have always been the same or lower than any you will see anywhere
Accessible and friendly customer service.
Our website is updated daily with new items, new information, and revisions regarding items that are out of or in stock.
Our selection is huge, comprehensive, and growing.
Our website is one of the friendliest and easiest to navigate, and our search engine also makes it easy to find whatever you are looking for. (check out the advanced search at the bottom of the page)
Web sites served from five dedicated servers and several shared servers from locations all over the United States.
99% of orders ship within one business day from warehouses in United States East Coast, West Coast, and Australia.
Experienced at international shipping with most Asian orders actually shipping from Australia.
We are Discreet! All products are shipped discreetly in a nondescript cardboard box. Credit cards are charged by Convergence Inc.
Names are not shared with other companies and we will only send you emails if you give us approval.
Out of Stock Items
Our website is linked with inventory in the warehouse. Thus, items that are out of stock are automatically updated on the website as out of stock and cannot be ordered.
Occasionally items are ordered but go out of stock before they can be shipped. Fortunately we have multiple warehouses from which we use a backup and can still ship your order. If your order is shipped from multiple warehouses, you are not billed extra for shipping.
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