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Return Policy
For sanitary
purposes, ALL SALES ARE FINAL. When you receive your package, promptly
check the items to make sure the items are working. We will credit
or exchange for DEFECTIVE items only (or for any shipping errors
made by us). Please return the items within 30 days to the address
on your packing slip. If you have further questions or problems,
please call 617-666-7826 or email Nude Wear Mall.
If you feel the item was not as advertised, please go back to the
page where the item is listed and make sure that you are correct.
Then please email us with the webpage address and let us know what
the page said and what you found to be different. We will refund
you if the necessary information is missing, and we appreciate help
to improve our site.
If a product has clear and correct size measurements, then we will
NOT allow a return because of size. If the size is not listed on
the page, we will accept a return if you provide us with detailed
accurate measurements that we can add to the site.
In your return package please include:
- The packing slip
- A note telling us what the problem was
- A note stating whether you would like a refund or an exchange for another item.
Please allow up to 3 weeks to receive your replacement or refund.
We are dedicated to carrying only the highest quality adult toys and maintaining attentive customer service. We hope you have been and will be happy with our services.